A HISTORY OF MORE THAN 16 YEARS OF LOVING YOUR FLOORING!!!
Terra Flooring is a South East Queensland’ shop supplying a variety of floor coverings, and with a track record of quality and dependable service.
Our knowledge of the best products available in the market, together with a long and trustful relationship with our suppliers, allows us to offer a shop-at-home solution that carries an extensive sample of flooring styles, colours and finishes. All with guaranteed high quality at a surprisingly reasonable price that exceeds our clients’ expectations.
Client satisfaction is our core mission. We strong believe that our job is not complete until clients are completely satisfied with our services. In pursuit of our mission, we are committed to create value for our clients and be professional in everything we do. Therefore we have created four basic operational steps that we believe will help us to exceed everyone’s expectations.
1. In order to ensure that each order matches clients’ needs, desires and the correct installation technique, our first step is to provide our clients with a free on-site consultation, where the floor and sub-floor conditions will be an essential part of the assessment.
2. Based on the site conditions, product selection and the chosen installation technique. A detailed quotation will be prepared and delivered immediately for client approval.
3. Following client agreement, our qualified installers will perform the work ensuring the project is on timeframe.
4. Finally, in order to support our clients in making the right decision to protect their new investment; our after sales team will provide advice on the best maintenance procedure, products to use, replacements, repairs, etc.
Terra Flooring also offers a 12 months warranty for accidental flooring damage and a lifetime installation warranty.
* Terms & Conditions apply and are available on request.
Our mission is to deliver the best flooring for your lifestyle and a great customer service experience.
WHY CHOOSE TERRA FLOORING?
. We offer a lifetime warranty on all carpet installation*
. We offer FREE 12 months damage insurance on all our flooring products*
These are not limited time offers! These are our everyday offers, which we believe all our clients deserve!